How do I check my SHIF status?

Introduction

The Social Health Insurance Fund (SHIF) is Kenya's universal health coverage program that replaced NHIF in 2024. Checking your SHIF status regularly is essential to ensure you maintain active coverage and can access healthcare services when needed. This guide will walk you through the various methods available to verify your SHIF registration and contribution status.

Online Verification Through SHA Portal

The most convenient way to check your SHIF status is through the Social Health Authority (SHA) online portal. Visit verify.sha.go.ke and enter your National ID number or SHIF number in the search field. The system will display your current registration status, including whether your account is active, your contribution history, and details about registered dependents.

The portal provides comprehensive information about your membership, including payment status for the current month, any arrears you may have, and your contribution tier based on your income bracket. This real-time verification system allows you to confirm that your employer remittances have been received or that your self-employed contributions have been processed.

Mobile Options: SMS and USSD

For those who prefer mobile verification, SHA offers SMS and USSD services. To check via SMS, send your National ID number to the designated SHA shortcode. You'll receive a text message confirming your registration status and contribution standing within minutes.

The USSD option allows you to dial a specific code on your mobile phone and follow the prompts to access your SHIF information. This method works on all phone types, including basic feature phones, making it accessible to everyone regardless of smartphone ownership.

In-Person Verification

If you prefer face-to-face assistance or encounter issues with digital platforms, you can visit any SHA office countrywide. Bring your National ID or SHIF card, and customer service representatives will help you verify your status and address any concerns about your membership or contributions.

Why Regular Status Checks Matter

Regularly checking your SHIF status helps you avoid coverage gaps that could leave you paying out-of-pocket for medical services. It allows you to identify and resolve contribution issues promptly, ensuring that you and your dependents maintain uninterrupted access to healthcare facilities. Additionally, verifying your status helps you track whether your employer is making timely remittances on your behalf.

Checking your SHIF status is a straightforward process that can be completed in minutes through multiple channels. Whether you choose online verification, mobile services, or in-person visits, staying informed about your coverage status ensures you can access Kenya's universal health coverage when you need it most.

How do I check my SHIF status?