Authorised Bosch Service Centres in Nairobi: Contacts, Locations and Repair Services
Bosch is a recognised international manufacturer of household appliances, professional power tools, automotive components and other engineering products. In Kenya, Bosch products are used in homes, commercial facilities, construction sites, workshops and industrial operations.
Owners of Bosch products can access authorised after-sales support, technical assistance, genuine spare parts and professional repairs through designated service centres in Nairobi.
Whether you need to repair a Bosch washing machine, refrigerator, dishwasher, vacuum cleaner, electric drill or angle grinder, choosing an authorised service provider helps ensure that the correct replacement parts and repair procedures are used.
Below is a guide to authorised Bosch service centres in Nairobi, their locations, contacts and commonly available services.
1. Bosch Service Centres in Nairobi: Quick Reference
| Service Centre | Location | Contact |
|---|---|---|
| Bosch Home Appliances – Sarit Centre | Westlands | 020 369 9000 |
| Bosch Home Appliances – Industrial Area | Falcon Road | 020 369 9400 |
| Bosch Professional Service Centre | Reliable Towers, Mogotio Road | 0711 115 566 |
| Mehank Enterprises Ltd | Parklands Road | Email: Mehank.ent@gmail.com |
The above facilities serve different Bosch product categories. Customers should confirm that the particular centre handles their product before visiting.
2. Bosch Home Appliances Service Centre – Sarit Centre
The Bosch Home Appliances Service Centre at Sarit Centre provides after-sales assistance for Bosch household appliances.
Customers can contact the facility for assistance with large appliances such as refrigerators, washing machines, dishwashers, ovens and cookers. It also supports small domestic appliances, including vacuum cleaners, irons and food mixers.
Common services include:
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Washing machine troubleshooting and repairs.
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Refrigerator and freezer maintenance.
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Dishwasher diagnostics and repairs.
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Oven and cooker repairs.
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Vacuum cleaner servicing.
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Replacement of faulty appliance components.
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Technical assistance and warranty support.
Contact and Location
| Information | Details |
|---|---|
| Service Centre | Bosch Sarit Centre |
| Location | Sarit Centre, Lower Kabete Road Entrance |
| Area | Westlands, Nairobi |
| Telephone | 020 369 9000 |
| Website | bosch-home.co.ke |
3. Bosch Home Appliances Service Centre – Industrial Area
The Bosch Industrial Area Service Centre provides another official service point for customers seeking repairs and technical support for Bosch domestic appliances.
Its location along Falcon Road, off Enterprise Road, makes it accessible to customers from Industrial Area and surrounding Nairobi neighbourhoods.
Common services include:
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Bosch washing machine repairs.
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Refrigerator and freezer troubleshooting.
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Dishwasher servicing.
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Electric oven and cooker maintenance.
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Small appliance repairs.
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Replacement of faulty appliance parts.
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Technical and warranty assistance.
Contact and Location
| Information | Details |
|---|---|
| Service Centre | Bosch Industrial Area |
| Location | Falcon Road, off Enterprise Road |
| Area | Industrial Area, Nairobi |
| Telephone | 020 369 9400 |
| Website | bosch-home.co.ke |
Customers should provide their appliance model number when requesting technical assistance.
4. Bosch Professional Service and Experience Centre
The Bosch Professional Service Centre is located at Reliable Towers along Mogotio Road in Parklands, Nairobi.
This facility supports owners of Bosch professional power tools and provides technical assistance, repairs and genuine spare parts.
It is particularly useful for contractors, electricians, plumbers, carpenters, mechanics and construction professionals who depend on Bosch equipment for daily work.
Common services include:
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Electric drill repairs.
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Angle grinder maintenance.
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Rotary hammer repairs.
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Cordless power tool servicing.
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Battery and charger testing.
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Replacement of worn tool components.
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Genuine Bosch spare parts.
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Technical support and product demonstrations.
The centre also provides product guidance and support for professional tool users.
Contact and Location
| Information | Details |
|---|---|
| Service Centre | Bosch Professional Service Centre |
| Location | Reliable Towers, 34/206 Mogotio Road |
| Area | Parklands/Highridge, Westlands |
| Telephone | 0711 115 566 |
| Website | bosch-professional.com/ke |
5. Mehank Enterprises Ltd – Authorised Bosch Service Centre
Mehank Enterprises Ltd is listed on the official Bosch Professional Kenya service-point directory as an authorised service centre.
The company is located along Parklands Road in Nairobi and deals in professional power tools and related equipment.
Customers can enquire about Bosch power tool maintenance, technical assistance, genuine replacement parts and repair arrangements.
Common service requirements include:
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Electric drill servicing.
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Angle grinder repairs.
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Power tool component replacement.
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Battery and charger troubleshooting.
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Professional tool maintenance.
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Spare parts assistance.
Contact and Location
| Information | Details |
|---|---|
| Business Name | Mehank Enterprises Ltd |
| Location | Parklands Road |
| Area | Nairobi |
| Mehank.ent@gmail.com |
Customers should contact the company to confirm its current workshop location and the specific Bosch products it handles.
6. Additional Authorised Bosch Service Dealers in Nairobi
Bosch also lists authorised service dealers who support selected products and measuring equipment.
These include:
Elite Tools Limited
Located along Enterprise Road in Industrial Area, Elite Tools is listed as an authorised Bosch service dealer.
Telephone: 0721 703 456 / 0733 496 293.
Jos Hansen & Soehne EA
Located along Baba Dogo Road in Ruaraka, this company is listed for Bosch measuring tools only.
Telephone: 0722 203 638.
Measurement Systems Ltd
Located at Mukima Estate, near Sunstar Hotel and Garden City, the company is listed for Bosch measuring tools only.
Telephone: 0798 519 942.
These are authorised service dealers rather than general Bosch service centres. Customers should confirm the product category supported before visiting.
7. Why Choose an Authorised Bosch Service Centre?
There are several advantages to using an authorised Bosch service provider.
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Genuine Spare Parts: Authorised facilities provide access to original Bosch replacement components.
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Technical Expertise: Technicians are familiar with the relevant Bosch product specifications.
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Proper Diagnostics: Appropriate equipment helps identify faults before repairs are undertaken.
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Warranty Considerations: Authorised repairs help maintain applicable manufacturer warranty conditions.
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Reliable Repairs: Correct components and recommended repair procedures support product performance and durability.
8. Booking a Bosch Repair Appointment in Nairobi
Before visiting a Bosch service centre, contact the relevant facility and explain the problem with your product.
Provide the model number, product type and a description of the fault. For household appliances, have the E-Nr model number and FD production code ready. For power tools, provide the model and serial number.
Request information about inspection charges, spare parts availability, repair costs and expected completion time.
Choosing an authorised Bosch service centre in Nairobi helps protect your equipment, supports proper maintenance and gives you access to genuine replacement components and professional after-sales assistance.