Bestcare Facilities Management: Kenya's Leading Facility Management Services Company
If you are searching for a reliable facility management services company in Kenya, look no further than Bestcare Facilities Management Ltd. Headquartered in Westlands, Nairobi, Bestcare has established itself as one of the most trusted and innovative names in the facilities management industry across East Africa. Whether you run a corporate office, a commercial property, an industrial facility, or a residential complex, Bestcare delivers end-to-end facility management solutions designed to reduce your operational costs while letting you focus entirely on your core business.
This article breaks down everything you need to know about Bestcare Facilities Management — who they are, what they do, why they stand out, and how to get in touch with their team.
Who Is Bestcare Facilities Management?
Bestcare Facilities Management Ltd is a dynamic, professionally run company that provides comprehensive facilities management services across Kenya. Established with a commitment to excellence, the company blends years of hands-on facility management experience with innovative approaches to service delivery, making it one of the most sought-after facility management services companies in Kenya today.
The company operates from Mpaka Plaza, 1st Floor, Mpaka Road, Westlands, Nairobi — a strategic location that allows them to serve clients across the city and the wider region efficiently.
Bestcare's model is built on outsourcing: they take over the operational and logistical burden of managing your facility so that your internal team can dedicate their time, energy, and resources to what matters most — growing your business. From reception management and office stationery to large-scale maintenance, cleaning, and security, the Bestcare team covers the entire facility management spectrum under one roof.
The Mission and Vision Behind Bestcare Facilities Management
Understanding a company's mission and vision gives you a sense of the values that drive their day-to-day operations. For Bestcare, these are clearly defined and deeply held.
Mission
Bestcare Facilities Management's mission is to be recognized as East Africa's most trusted and innovative facilities management company. They aim to set industry benchmarks for service excellence, technical expertise, and customer satisfaction. Every service they deliver is guided by the goal of empowering businesses and communities to thrive through reliable, professional, and sustainable facility solutions.
Vision
The company's vision mirrors this ambition: to become synonymous with reliability, professionalism, and sustainable facilities solutions across the East African region. Bestcare aspires to expand its service footprint while maintaining the personalized attention and quality standards that have defined its reputation since day one. Their ultimate goal is to be the preferred facility management services company in Kenya and across East Africa for organizations of all sizes and in all sectors.
This alignment between mission and vision is significant. It means that every cleaner, security officer, maintenance technician, and account manager at Bestcare is working toward the same long-term goal: delivering exceptional facility management that clients can depend on unconditionally.
Core Facility Management Services Offered by Bestcare
One of the key reasons Bestcare is considered a leading facility management services company in Kenya is the breadth and depth of its service offering. Rather than specializing in just one area, Bestcare provides a full suite of integrated facility management solutions that businesses can access under a single, streamlined outsourcing contract.
1. Cleaning and Housekeeping Services
A clean environment is the foundation of a productive and professional workplace. Bestcare provides daily, weekly, and deep-cleaning services for offices, commercial spaces, industrial facilities, and residential properties. Their cleaning teams are trained, uniformed, and equipped with the right tools and eco-conscious products to maintain hygienic, spotless environments at all times.
2. Security Services
Safety and security are non-negotiable for any business. Bestcare deploys trained security personnel who understand the unique demands of corporate, commercial, and industrial environments. Their security services are integrated with broader facility management planning, ensuring that access control, perimeter security, and on-site safety are all handled seamlessly.
3. Maintenance and Repair Services
Buildings and facilities require constant upkeep to operate efficiently. Bestcare's maintenance and repair division handles everything from routine inspections and preventive maintenance to emergency repair callouts. This includes electrical systems, plumbing, carpentry, HVAC servicing, and general building maintenance — all carried out by experienced, qualified technicians.
4. Pest Control
Pests pose a serious risk to the health, safety, and reputation of any business. Bestcare offers professional pest control services that identify, treat, and prevent infestations in commercial and residential properties. Using safe, approved treatments, their pest control specialists deliver lasting results that protect both people and property.
5. Relocation Services
Moving offices or facilities is a complex, disruptive process if not handled by professionals. Bestcare provides organized, efficient relocation services that minimize downtime and protect your assets throughout the move. From packing and logistics to reinstallation and setup at the new location, their team manages every detail.
6. Soft Services — Reception and Office Support
Beyond hard services, Bestcare also manages soft facilities management functions such as front-of-house reception services, office stationery management, and day-to-day administrative support. These services are especially valuable for businesses that want to project a professional image without the overhead of managing support staff in-house.
7. Catering Services
Bestcare's facility management portfolio extends to catering, providing workplace dining solutions for businesses that want to offer staff meals as part of their employee welfare programmes. From canteen management to corporate catering arrangements, they ensure quality, consistency, and compliance with food safety standards.
Why Choose Bestcare as Your Facility Management Services Company in Kenya?
There are many facility management providers operating in Kenya, so what makes Bestcare stand out? The answer lies in a combination of factors that together create a service experience that is difficult to match.
A Truly Integrated Outsourcing Model
Many businesses make the mistake of working with multiple vendors for different facility needs — one company for cleaning, another for security, a third for maintenance. This fragmented approach leads to communication gaps, inconsistent quality, and unnecessary administrative overhead. Bestcare's integrated model brings all these services together under one contract, one account manager, and one quality standard. This streamlines operations dramatically and delivers tangible cost savings.
Experienced and Passionate Team
Bestcare is backed by a passionate group of professionals who are dedicated to innovation and excellence across every service line. Their staff undergo rigorous training to ensure they meet the technical and professional standards the company is known for. Whether it's a cleaning operative on the morning shift or an emergency maintenance technician responding to a critical fault at midnight, every Bestcare employee represents the company's values.
24/7 Emergency Support
Facility emergencies do not respect business hours. Equipment failures, security breaches, flooding, pest infestations — any of these can strike at any time. Bestcare provides 24/7 emergency support, meaning there is always someone available to respond when something goes wrong. Their emergency hotline (0725 548 383) is staffed around the clock, giving clients genuine peace of mind.
Transparent Business Hours and Accessibility
For non-emergency enquiries, Bestcare operates clear business hours: Monday to Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 4:00 PM. Sunday is reserved for emergency services only. This transparency makes it easy for clients to know when and how to reach the team, and their responsiveness during these hours reflects their commitment to customer service.
Regional Ambition, Local Knowledge
Bestcare's vision to expand across East Africa does not mean they lose sight of the local context. Their deep knowledge of the Kenyan business environment, regulatory landscape, and client expectations gives them a significant advantage over generic international providers. They understand what Kenyan businesses need and they deliver it with the precision of a company with regional ambitions.
Industries and Clients Bestcare Serves
As a comprehensive facility management services company in Kenya, Bestcare serves a wide cross-section of industries and sectors, including:
- Corporate offices and business parks — ongoing cleaning, maintenance, security, and support services
- Commercial retail spaces and shopping centres — high-footfall environments requiring consistent daily upkeep
- Industrial facilities and warehouses — heavy-duty maintenance and safety-focused management
- Healthcare and hospitality establishments — environments with strict hygiene and compliance requirements
- Educational institutions — campus facility management including cleaning, pest control, and maintenance
- Residential apartments and gated communities — property maintenance, cleaning, and security solutions
This cross-sector experience means Bestcare brings tested, proven systems and processes to every engagement, regardless of the size or complexity of the facility.
How to Get in Touch with Bestcare Facilities Management
Getting started with Bestcare is straightforward. Whether you need a full outsourced facility management contract or a specific one-off service, their team is ready to discuss your requirements and put together a tailored proposal.
Physical Address: Bestcare Facilities Management Mpaka Plaza, 1st Floor Mpaka Road, Westlands Nairobi, Kenya
Phone Contacts:
- Main Line: 0722 566 999
- Emergency Hotline: 0725 548 383
- WhatsApp: +254 722 566 999
Email: info@bestcareservices.co.ke
Website: www.bestcareservices.co.ke
Business Hours:
- Monday – Friday: 8:00 AM – 6:00 PM
- Saturday: 9:00 AM – 4:00 PM
- Sunday: Emergency Services Only
- 24/7 Emergency Support Available
The Right Facility Management Partner Makes All the Difference
Managing a facility well requires expertise, dedication, and systems that most businesses are not equipped to develop in-house. The right facility management services company in Kenya does more than just clean offices or fix broken equipment — they become a strategic partner that helps you operate more efficiently, present a better environment to staff and clients, and ultimately achieve more by worrying less about the operational details.
Bestcare Facilities Management has built its reputation on exactly this kind of partnership. With a clear mission, a bold vision, a talented team, and a service offering that covers virtually every aspect of facility management, they are uniquely positioned to serve as your long-term facility management partner in Kenya and across the East African region.
If you are ready to explore what professional facility management can do for your business, reach out to Bestcare today at 0722 566 999 or visit www.bestcareservices.co.ke.
Bestcare Facilities Management Ltd — Mpaka Plaza, Westlands, Nairobi | info@bestcareservices.co.ke | 0722 566 999
