iPhone Repair

10 iPhone Repair Shops in Nairobi

Quick Reference Guide

Finding a reliable iPhone repair shop in Nairobi can be challenging, especially when your device needs urgent attention. With numerous repair centers scattered across the city, knowing which ones offer quality service, genuine parts, and fair pricing makes all the difference. This comprehensive guide highlights ten reputable iPhone repair shops in Nairobi, each offering unique advantages to meet your specific repair needs.

1. Wefix Tech - The Fast Repair Specialists

Located at Caxton House on Standard Street, Wefix Tech has earned a stellar reputation with a 4.9-star Google rating based on customer reviews. This repair center stands out for completing most iPhone repairs within one hour, with screen replacements taking less than 40 minutes and battery replacements done in 20-30 minutes.

What sets Wefix Tech apart is their comprehensive service offering. They provide free diagnostics, 90-day warranties on all repairs, and convenient pickup and delivery services throughout Nairobi. For customers who cannot afford downtime, they offer standby devices while your iPhone is being repaired. Their technicians are experienced with all iPhone models and handle everything from screen replacements to complex motherboard repairs. They also offer free consultations for simple DIY fixes and maintain an online customer portal where you can track your repair progress.

2. iFix.Ke - The 24-Hour Solution

Situated on the 2nd floor of Pioneer building on Kimathi Street, iFix.Ke operates as a 24-hour repair service provider, making them ideal for emergencies. Their unique business model includes a referral program where customers earn cash rewards when friends use their services.

iFix.Ke offers both walk-in services and convenient pickup and delivery options. Their technicians handle various iPhone issues including cracked screens, battery problems, water damage, and charging port failures. The shop maintains competitive pricing and provides quick turnaround times, with most repairs completed the same day.

3. Smartcell Technologies - The Affordable Choice

Phoenix House on Kenyatta Avenue hosts Smartcell Technologies, a repair center known for combining quality service with affordable pricing. With a 4.4-star rating on Google, they've built trust through consistent performance and professional service.

Smartcell specializes in screen replacements, battery installations, microphone repairs, and motherboard fixes. Their skilled technicians have over five years of experience and use state-of-the-art equipment. They service all smartphone brands, making them a one-stop solution for households with multiple device types. Their delivery service allows customers to send devices for repair without visiting the shop, perfect for busy professionals.

4. Apple Center Kenya - The Authorized Advantage

As an authorized Apple service provider, Apple Center Kenya offers the assurance of genuine parts and certified repairs. They operate multiple locations across Nairobi, making them easily accessible to customers throughout the city.

Their technicians receive direct training on Apple products, ensuring repairs meet manufacturer standards. Apple Center Kenya handles warranty repairs, out-of-warranty fixes, and provides authentic Apple accessories. They source spare parts from authorized Apple suppliers and perform comprehensive repairs on iPhones, iPads, and MacBooks. While their prices may be higher than independent shops, customers benefit from official support and genuine components.

5. Gadzone Limited - Speed and Efficiency

Located at Corner House on Kimathi Street, Gadzone has earned a 4.5-star rating for their fast, reliable service. Customer reviews consistently praise their speed, with most repairs completed the same day.

Operating Monday through Saturday from 8:30 AM to 5:00 PM, Gadzone focuses on quick turnaround times without compromising quality. Their location in the CBD makes them convenient for professionals who can drop off devices during lunch breaks. They offer delivery services for customers who prefer not to visit in person.

6. Elite Digital Solutions - The Premium Experience

As Kenya's only Apple Premium Reseller, Elite Digital Solutions represents the gold standard for iPhone repairs in Nairobi. Their Sarit Centre location in Westlands offers comprehensive Apple services backed by over 35 years of industry experience.

Elite Digital employs Apple-certified technicians who handle everything from simple screen replacements to complex logic board repairs. They maintain multiple locations including Sarit Centre, Peponi Plaza, Thika Road Mall, and The Hub Karen. Their service centers use genuine Apple parts and offer insurance options through partnerships with Jubilee Insurance. While premium-priced, their services include professional diagnostics, quality guarantees, and access to the full range of Apple products and accessories.

7. Phone Repair Kenya - Nationwide Coverage

Operating from Bazaar Plaza on Biashara Street, Phone Repair Kenya distinguishes itself through genuine spare parts sourced internationally and countrywide service coverage. They repair products from all major brands including Apple, Samsung, Huawei, and Xiaomi.

Their services extend beyond Nairobi through secure mail-in options, where customers ship devices for repair and receive them back after completion. This makes them ideal for iPhone users outside the capital who need professional repairs. They offer screen replacements, battery installations, and housing repairs with transparent pricing.

8. Fkay Smartphone - Screen and Battery Experts

Cookie House on Tom Mboya Street houses Fkay Smartphone, a repair center specializing in iPhone screen and battery replacements. Their focused expertise allows them to perfect these common repairs, ensuring high-quality results.

Located in Nairobi CBD, they serve a diverse customer base with competitive pricing on screen repairs and battery services. Their technicians understand the nuances of different iPhone models and maintain stocks of quality replacement parts for quick turnaround.

9. Diamond Fonefix Services - Water Damage Specialists

Found in the basement of Diamond Plaza on Pramukh Swami Avenue, Diamond Fonefix Services has earned a 4.6-star rating with particular expertise in water damage repair. Customer testimonials highlight successful repairs of water-damaged iPhones that other shops couldn't fix.

Their specialized knowledge in liquid damage restoration makes them the go-to option for iPhones that have been dropped in water or exposed to moisture. They use professional drying techniques and diagnostic equipment to assess and repair water-damaged components, often recovering devices that seem beyond repair.

10. Mac & More Solutions - The Consultation Experts

Located at Ecobank Towers on Standard Street, Mac & More Solutions provides educational support alongside repair services. They offer free consultation sessions where customers can learn about their devices and receive professional advice on maintenance and troubleshooting.

Operating from 7 AM to 7 PM weekdays and 9 AM to 5 PM Saturdays, they combine repairs with sales of Apple-certified accessories. Their customer portal allows online booking and repair tracking, providing transparency throughout the process. They maintain 90-day warranties on repairs and offer DIY guidance for simple issues.

Making the Right Choice

Selecting the best iPhone repair shop depends on your specific needs. For emergency repairs, iFix.Ke's 24-hour service proves invaluable. Budget-conscious customers appreciate Smartcell Technologies' affordable rates. Those seeking official service should choose Apple Center Kenya or Elite Digital Solutions for authorized repairs with genuine parts.

Consider factors like location convenience, turnaround time, warranty coverage, and whether you need additional services like pickup and delivery. Most shops offer free diagnostics, allowing you to get multiple quotes before committing to repairs. Reading recent customer reviews on Google helps gauge current service quality and identify any recurring issues.

Nairobi's iPhone repair landscape offers diverse options catering to different budgets, timelines, and quality expectations. Whether you need a simple screen replacement or complex motherboard repair, these ten shops provide professional solutions backed by experienced technicians and quality parts. Always verify warranties, ask about the parts being used, and ensure you understand the total cost before authorizing any repairs.