Drum bearing failure, drainage blockages, motor faults, door seal leaks, control board issues and spin cycle problems, across front and top loaders.
Nairobi County
Appliance Repair in Nairobi
A washing machine that won't spin, a fridge that's stopped cooling, a cooker with a faulty ignition — this guide covers what to expect from a repair visit, what it costs, and how to get matched with a vetted technician near you.
- Same-day visits available across Nairobi County
- Genuine or OEM-equivalent parts, with a written warranty
- Washing machines, fridges, cookers, TVs, microwaves & more
- Transparent, upfront pricing before any work begins
On This Page
The Basics
What a Repair Visit Actually Involves
Most household breakdowns are more minor than they look. A technician's first job is diagnosis — working out whether you're dealing with a blocked filter, a worn belt, or something that genuinely needs a new part, before any work or cost is agreed.
Step One
On-Site Diagnosis
A technician inspects the unit, tests it, and identifies the fault before quoting — so you know what's actually wrong before agreeing to anything.
Step Two
A Written Quote
You get a clear price for parts and labour before work starts. This is the single biggest protection you have as a customer.
Step Three
Repair & Warranty
The fault is fixed using genuine or OEM-equivalent parts, and the work is backed by a 30–90 day warranty on parts and labour.
Most "breakdowns" seen in Nairobi homes are minor — a blocked filter, a worn belt, a tripped thermostat — and cost a fraction of a replacement to fix when caught early.
Coverage
Appliances We Cover
From a washer that won't drain to a fridge running warm, here's what's typically covered and the faults each one tends to bring.
Compressor failure, refrigerant leaks and recharging, thermostat faults, ice maker issues and water dispenser problems, including commercial cold rooms.
Burner ignition faults, thermostat calibration, heating element replacement, door seals and control panel issues, gas or electric, all brands.
Screen damage, backlight failure, power supply faults, HDMI issues and motherboard problems on LCD, LED, OLED and smart TVs.
Magnetron replacement, turntable motor failure, door switch faults, and control panel or power supply issues, countertop and built-in.
Drainage faults, heating elements, spray arm blockages and door latch problems, plus water dispensers and most other household electricals.
Why It Matters
Why Book a Professional Rather Than DIY
Four reasons a certified technician usually beats a DIY fix or an early replacement.
1
Same-Day Turnaround
Most faults are diagnosed and fixed in one visit, minimising the time you're without a working appliance.
2
Genuine Parts & Warranty
Parts are manufacturer-grade or OEM-equivalent, with 30–90 days of warranty backing the work.
3
All Major Brands
Samsung, LG, Bosch, Hotpoint, Whirlpool, Ramtons, Hisense and more, across every common household appliance.
4
Cheaper Than Replacing
A repair typically costs 20–50% of a replacement's price, extending the appliance's life and cutting waste.
Pricing
What It Typically Costs
Indicative 2026 Nairobi market rates by appliance and fault severity. Actual pricing depends on the model, part availability and fault complexity — always get a written quote before work begins.
| Appliance | Typical Fault | Cost Range | Usual Time |
|---|---|---|---|
| Washing Machine | Belt, filter, drainage | KSh 1,500 – 6,500 | 1–4 hrs |
| Fridge / Freezer | Thermostat to compressor | KSh 2,000 – 8,000 | 1 hr – 2 days |
| Cooker / Oven | Ignition, heating element | KSh 1,500 – 5,200 | 1–3 hrs |
| Television | Power supply, backlight | KSh 2,300 – 7,200 | 1 hr – 2 days |
| Microwave | Magnetron, door switch | KSh 1,200 – 3,500 | 1–2 hrs |
| Dishwasher / Dryer | Drainage, heating element | KSh 1,800 – 6,000 | 1–3 hrs |
* A diagnostic fee of KSh 500–1,000 usually applies and is commonly waived once you proceed with the repair.
Get a Quick Estimate
Estimated Repair Cost
KSh 0
This is an indicative estimate only. Final pricing is confirmed on-site. Call 0720 500 058 for an exact quote.
Common Questions
Frequently Asked Questions
Everything worth knowing before you book.
Most jobs fall between KSh 1,500 and KSh 8,000 depending on the appliance and fault. A blocked filter or worn belt is usually KSh 1,500–3,000, while a compressor or motor replacement runs KSh 4,000–8,000. A diagnostic fee of KSh 500–1,000 usually applies and is often waived once you proceed.
Yes. Home visits are standard for washing machines, fridges and cookers. Small items like microwaves can sometimes be dropped at a workshop instead. A call-out fee may apply depending on your location.
Common faults are usually fixed in one to four hours. Repairs needing an ordered part can take one to three days. Same-day visits are widely available if you book early in the day.
A reputable technician will offer 30 to 90 days of warranty on parts and labour. Ask for this in writing before work begins.
Repair if the cost is under half the price of a new unit and the appliance is less than half way through its expected lifespan. Replacement usually makes more sense past ten years old, or if it needs frequent call-outs.
Washing machines, fridges, freezers, cookers, ovens, microwaves, dishwashers, dryers, televisions, water dispensers and most other household electricals.
M-Pesa, cash, bank transfer and card are all commonly accepted. A deposit may be requested for an expensive part before it's ordered.
Coverage typically spans the CBD, Westlands, Kilimani, Lavington, Karen, Runda, Gigiri, Kileleshwa, Parklands, Upper Hill, South B, South C, Eastleigh, Kasarani, Embakasi, Rongai and Ngong Road.
Get Matched
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Vetted Technicians Near You
Nairobi Online checks technical proficiency, brand coverage, spare-part quality and warranty terms before a technician is listed here.
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