Bestcare Facilities Management

Bestcare Facilities Management is a leading provider of commercial cleaning and facilities management services across Kenya. With over 15 years of industry experience, the company has built a strong reputation for delivering high-quality, reliable, and tailored solutions to businesses of all sizes. The company specializes in offering comprehensive integrated facilities management services designed to ensure seamless operation of businesses and organizations throughout Nairobi and Kenya.

Hard Facilities Management Services

Hard facilities management refers to the physical infrastructure elements of a building that cannot be easily removed. These services are often required by law to ensure the safety of employees and customers. Bestcare provides comprehensive hard FM services across commercial, retail, and leisure sectors.

HVAC Services: Complete heating, ventilation, and air conditioning systems installation, maintenance, and repair services to ensure optimal indoor climate control and air quality management.

Commercial Lighting: Professional lighting solutions including installation, maintenance, and energy-efficient upgrades for commercial properties to ensure adequate illumination and compliance with safety standards.

Plumbing Services: Bestcare Facility Management Services provides proactive solutions that enhance property functionality, reduce water wastage, and comply with local regulations. Complete plumbing installation, repair, and maintenance services including pipe systems, fixtures, and water supply management.

Painting and Decorating: Professional interior and exterior painting services, decorative finishes, and surface preparation to maintain aesthetic appeal and protect building surfaces from environmental damage.

Building Fabric Maintenance: Comprehensive structural maintenance including wall repairs, floor maintenance, ceiling work, and general building envelope preservation to ensure structural integrity.

Mechanical and Electrical Services: Complete M&E installations, maintenance, and repair services covering electrical systems, mechanical equipment, power distribution, and safety systems.

Roofing Installation and Repairs: Professional roofing services including new installations, leak repairs, waterproofing, gutter maintenance, and roof inspections to protect properties from weather damage.

Building Services: Comprehensive building maintenance covering all aspects of property upkeep, from minor repairs to major renovations and upgrades.

Estate Management: Complete property management services for residential and commercial estates including tenant management, maintenance coordination, and property administration.

Soft Facilities Management Services

Soft Facilities Management services enhance workplace ambience, fostering a more enjoyable environment for all occupants. These variable services play a crucial role in improving the overall quality of the workspace, contributing to a positive and productive atmosphere.

Cleaning Services: Comprehensive commercial and office cleaning services including daily maintenance cleaning, deep cleaning, window cleaning, floor care, and specialized cleaning for different business sectors.

Landscaping Services: Professional landscape design, installation, and maintenance including lawn care, tree trimming, garden maintenance, irrigation systems, and outdoor space beautification.

Grounds Maintenance: Complete exterior property maintenance including landscaping, parking lot maintenance, walkway upkeep, and outdoor facility management.

Manned Security Services: Professional security guard services providing 24/7 protection, access control, patrol services, and security monitoring for commercial and residential properties.

Pest Control Services: Comprehensive pest management including inspection, treatment, prevention, and ongoing monitoring to eliminate and prevent infestations of insects, rodents, and other pests.

Moving Services: Professional relocation services for offices and homes including packing, transportation, unpacking, and furniture assembly with trained personnel and proper equipment.

Waste Removal: Complete waste management solutions including regular collection, recycling services, hazardous waste disposal, and waste reduction consulting.

Catering Services: Professional food service management including cafeteria operations, event catering, vending machine management, and kitchen facility maintenance.

Planned Facilities Management

Planned maintenance refers to any maintenance activity that is planned, documented, and scheduled. It involves carrying out repairs with the aim of ensuring that an asset does not fail.

Property Compliance Works: Ensuring all properties meet regulatory requirements including safety inspections, compliance audits, and certification management for various building standards.

Water Hygiene Treatment: Professional water system maintenance including Legionella testing, water tank cleaning, pipe disinfection, and water quality monitoring to ensure safe water supply.

PAT Testing: Portable Appliance Testing services to ensure all electrical equipment meets safety standards and complies with regulatory requirements for workplace safety.

Ventilation Maintenance: Regular cleaning and maintenance of ventilation systems including duct cleaning, filter replacement, and airflow optimization to ensure proper air circulation.

Heating Systems Services: Comprehensive heating system maintenance including boiler servicing, radiator maintenance, thermostat calibration, and energy efficiency optimization.

Fire Detection: Installation, testing, and maintenance of fire detection and alarm systems including smoke detectors, fire extinguishers, and emergency response systems.

Emergency Lighting: Testing, maintenance, and installation of emergency lighting systems to ensure compliance with safety regulations and proper function during power outages.

Reactive Facilities Management

Reactive maintenance consists of repairs that are carried out after equipment has already become faulty. Reactive facilities management focuses on repairing equipment to operating conditions.

Responsive Plumbing: Emergency plumbing services including leak repairs, pipe bursts, drain blockages, and urgent plumbing system failures with 24/7 availability.

Responsive Roofing Repairs: Emergency roof repair services for leaks, storm damage, structural issues, and urgent waterproofing needs.

Responsive Building Fabric Maintenance: Emergency building repairs including structural issues, wall damage, floor repairs, and urgent safety-related building problems.

Responsive Electrical Services: Emergency electrical repairs including power outages, electrical faults, lighting failures, and safety hazard resolution.

Responsive Locksmith Services: Emergency locksmith services including lockouts, security system failures, key replacement, and access control repairs.

Joinery Services: Custom woodwork and carpentry services including furniture repairs, custom installations, cabinet work, and wooden fixture maintenance.

Drainage and Flood Damage: Emergency drainage services including flood cleanup, water damage restoration, drain unblocking, and moisture control solutions.

Specialized Services

Handyman Services: General maintenance and repair services covering minor repairs, installations, painting, and routine maintenance tasks across residential and commercial properties.

Disinfection Services: Professional sanitization and disinfection services ensuring germ-free environments through comprehensive cleaning and antimicrobial treatments.

Kitchen Duct Cleaning: Specialized commercial kitchen ventilation cleaning ensuring safe, efficient, grease-free operation and compliance with health regulations.

Post Construction Cleaning: Comprehensive cleanup services after construction projects including debris removal, dusting, deep cleaning, and final preparation for occupancy.

After Builders Cleaning: Detailed cleaning services following renovation or construction work including sparkle cleaning, window washing, and complete property preparation.

Borehole Drilling: Professional water source development including site assessment, drilling services, pump installation, and water quality testing for reliable water access.

Events Management: Comprehensive event planning and management services for corporate events, celebrations, and special occasions including venue preparation and coordination.

Exhauster Services: Professional septic tank and sewage system maintenance including pumping, cleaning, and waste disposal services.

Hydroseeding Services: Professional landscape establishment using hydroseeding techniques for rapid grass and vegetation establishment on large areas.

Turf Renovation: Complete lawn and turf restoration services including soil preparation, seeding, fertilization, and ongoing maintenance for optimal grass health.

Health and Safety Programs: Comprehensive workplace safety program development and implementation ensuring compliance with occupational health and safety regulations.

Soil Percolation Testing: Professional soil assessment services for septic system design and drainage planning including site evaluation and testing procedures.

Septic System Services: Complete septic system management including permits, additive services, maintenance, and regulatory compliance assistance.

Sector Coverage

Commercial Facilities: Over the past decade, Bestcare has grown its portfolio of commercial clients servicing some of the biggest organizations across Nairobi, Kiambu, Nakuru, Mombasa and Kenya. Services include office buildings, corporate headquarters, business parks, and professional service facilities.

Retail Facilities: Bestcare Facilities Management specializes in planned and reactive FM services for retailers across Kenya, servicing some of the most recognized high street brands. Coverage includes shopping centers, standalone retail stores, restaurants, and hospitality venues.

Industrial Facilities: Specialists are well versed in providing tailored services for industrial buildings, from renovations to managing large scale food processing factories and manufacturing plants. Services cover manufacturing facilities, warehouses, processing plants, and heavy industry operations.

Residential Facilities: Comprehensive facility management services for residential properties including apartment complexes, gated communities, condominiums, and housing developments with focus on maintenance, security, and quality of life improvements.

Coverage Areas

Bestcare provides services across Nairobi, Kiambu, Nakuru, Mombasa and Kenya, ensuring comprehensive coverage throughout major urban centers and surrounding regions. The company has presence in Bamburi and operates from strategic locations to serve clients efficiently across different counties and municipalities.

Service Approach

The company takes a personalized approach to each project, with dedicated teams working closely with clients to develop customized service plans that align with their operational requirements and budget. By combining cutting-edge technology, trained professionals, and deep understanding of clients' industries, Bestcare ensures clean, safe, and efficient work environments that support productivity and well-being.

The company operates with over 50 years of combined experience among its leadership and technical teams, providing expertise across multiple sectors and service areas. With over 1,800 positive reviews, Bestcare has established itself as a trusted service provider in the Kenyan facilities management industry.

Contact Information and Location

Primary Contact Number: 0722566999

Email Address: info@bestcareservices.co.ke

Website: bestcareservices.co.ke

Business Location: Nairobi based Facility Management Services company

Service Booking Process: The company operates a streamlined 4-step booking process including appointment scheduling, personalized quote generation, professional assignment, and service delivery with dedicated project management throughout the engagement.


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